HSFECL Epoxy Privacy Policy

Effective Date: March 19, 2026
Last Updated: March 19, 2026

This Privacy Policy governs the collection, use, storage, sharing and protection of personal information collected via https://www.hsepoxy.com (the "Website"), operated by Dongguan Hesheng Composite Materials Co., Ltd. ("we", "us" or "our"). This policy applies to global users accessing the Website and is intended to align with applicable privacy requirements including GDPR, CCPA, CPRA and CalOPPA.

1. Data Controller Information

For data processing activities related to this Website, the data controller is:

Company Name: Dongguan Hesheng Composite Materials Co., Ltd.
Entity Type: Business
Registered Address: No. 31, Daling Yongjun Road, Dalingshan Town, Dongguan City, China
Privacy Contact Email: hsepoxy@hsepoxy.com

2. Personal Information We Collect

We operate a business-focused Website and only collect personal information that you voluntarily provide for business communication, inquiry response and service coordination. The information we may collect includes:

Full name
Email address
Phone number or WhatsApp number
Company name
Country or target market
Product application, project details, estimated quantity and technical requirements submitted through forms or messages

We do not intentionally collect payment information, government-issued identification documents, biometric data, precise geolocation data or sensitive personal information through the Website forms.

3. Purposes of Using Your Personal Information

We use collected personal information for legitimate business and operational purposes, including:

Responding to business inquiries, product consultation, sample requests, TDS requests and quotation requests
Coordinating product matching, technical review, sample testing, OEM packaging or distributor communication
Sending transactional emails and, where you opt in, product updates or marketing communications
Maintaining business contact records and improving Website functionality and user experience
Complying with applicable legal obligations and lawful requests from public authorities
Protecting our legitimate business rights, property, Website security and users

4. Tracking Technologies and Website Analytics

We may use Google Analytics and similar analytics tools to collect anonymous or aggregated Website usage data to optimize Website performance and user experience. These tools may use cookies or similar technologies to process non-personally identifiable information such as:

Website page views, traffic sources and browsing duration
Device type, browser version and general geographic region

This data is used for statistical analysis and is not intended to directly identify you. You may disable cookies through your browser settings, although this may affect certain Website functions.

5. Online Advertising

We may use Google Ads for online promotional advertising. Google Ads may use cookies and similar technologies to deliver or measure advertisements. You can manage or opt out of personalized advertising through Google's advertising settings.

6. Email Communications

We may send business or marketing emails to users who have opted in or who have initiated a business inquiry. You may opt out or unsubscribe from marketing emails by using the unsubscribe link included in such emails or by contacting us directly.

Email delivery and business communication may be supported by Google Workspace or other service providers. These providers process email-related data according to their own privacy policies and applicable data protection terms.

7. Sharing and Disclosure of Personal Information

We do not sell, rent, lease or trade your personal information to third parties for commercial purposes. We may share personal information only in limited circumstances:

Authorized service providers: Vendors that help operate the Website, analytics, advertising, email services, security or business communication.
Legal compliance: When required by applicable laws, regulations, court orders, subpoenas or lawful government requests.
Business protection: To protect our company, users, Website security and legitimate interests, including fraud prevention or investigation of illegal activity.

In the event of a merger, acquisition or asset sale, we will take reasonable steps to notify users of relevant changes in data control and to continue protecting personal information under this policy or a replacement policy.

8. Data Security and Retention

8.1 Data Security Measures

We implement reasonable technical and organizational security measures designed to protect personal information from unauthorized access, disclosure, alteration, destruction or misuse. No method of transmission or storage is completely secure, but we work to safeguard data integrity and access control.

8.2 Data Retention Period

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, support business communication, comply with legal obligations or maintain legitimate business records. When data is no longer needed, we will securely delete or anonymize it where appropriate.

9. Your Data Protection Rights

Depending on your location and applicable law, you may have privacy rights regarding your personal information.

9.1 Rights under GDPR for EU/EEA Users

Right to access personal information we hold about you
Right to request correction of inaccurate or incomplete personal data
Right to request deletion where legally applicable
Right to request restriction of processing under specific conditions
Right to data portability where applicable
Right to object to processing based on legitimate interests or marketing
Right to withdraw consent previously given
Right to lodge a complaint with a supervisory authority

9.2 Rights under CCPA/CPRA for California Users

Right to know what personal information is collected, used or disclosed
Right to request deletion of personal information, subject to legal exceptions
Right to opt out of sale: we do not sell personal information
Right to non-discrimination for exercising privacy rights

To exercise privacy rights, contact us at hsepoxy@hsepoxy.com. We may verify your identity before processing your request to protect data security.

10. International Data Transfers

Our company is incorporated in the People's Republic of China. Personal information submitted by overseas users through the Website is used for business communication, quotation, product matching and service coordination through channels selected by the user, such as email, Website forms or messaging platforms.

We seek to comply with applicable privacy laws including China's Personal Information Protection Law (PIPL), GDPR, CCPA/CPRA and other relevant regulations. Where cross-border processing or transfer is required for business communication or service provider operation, we will use reasonable safeguards as required by applicable law.

11. Google Tools Data Processing and Cross-Border Transfers

11.1 Scope of Application

Our customer acquisition and Website analysis may rely on Google Ads and Google Analytics.

11.2 Data Collection and Transmission Scope

Google Analytics and Google Ads may use cookies and similar technologies to collect anonymous or aggregated non-personally identifiable data, including page views, traffic sources, browsing duration, device type, browser version and non-precise geographic region.

11.3 Cross-Border Transfer and Compliance Mechanism

Google may process analytics or advertising data in the United States or other jurisdictions according to Google's own data processing terms and compliance mechanisms, which may include EU Standard Contractual Clauses where applicable.

11.4 User Control Rights

You may disable cookies through your browser settings or manage personalized advertising through Google's advertising settings.

12. Children's Privacy

Our Website is intended for business and adult users only. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that we have collected personal data from a child under 16 without appropriate consent, we will take steps to delete such information.

13. Changes to This Privacy Policy

We may revise, update or amend this Privacy Policy to reflect changes in business operations, Website functions, applicable laws or data processing practices. Updated policies will be posted on this page with a revised effective date or last updated date.

For material changes, we may provide prominent notice through the Website or email where appropriate. By continuing to access or use the Website after a revised policy takes effect, you acknowledge the updated terms. Historical versions may be made available upon reasonable request.

14. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy, please contact us:

Privacy Contact Email: hsepoxy@hsepoxy.com
Company Address: No. 31, Daling Yongjun Road, Dalingshan Town, Dongguan City, China

We will respond to legitimate privacy-related inquiries and requests within a reasonable timeframe in accordance with applicable laws.